How can we help?

Contact & about us

The Baby Vogue is Digitalstarter’s baby clothing shop. For questions about sizing, orders, delivery or returns, email [email protected]. Please include your order number if you have one.

Digitalstarter, handelend onder de naam The Baby Vogue KvK: 97546445 Rododendronstraat

[email protected]

Shipping & delivery

Order before 17:00 on working days for same-day dispatch We deliver to the Netherlands and Belgium. Shipping is €5.95 per order, free when products total €50 or more. It is calculated before payment. Estimated delivery is 5–10 working days after confirmed payment. This is an estimate, not a guaranteed date. We contact you if delivery differs. Tracking follows when available. Items may ship separately from different warehouses at no additional shipping charge. If delayed, we inform you and you may set a reasonable additional delivery period. If delivery still fails you may cancel the contract; statutory exceptions apply for essential agreed delivery dates or refusal to deliver. Risk of loss or damage remains with us until you or your nominated recipient receives the parcel. Contact [email protected] about loss or damage.

Returns & withdrawal

You may withdraw within 14 days starting the day after you or your nominated recipient (other than the carrier) receives the goods. For an order delivered in parts the period starts after the last item arrives. Notify [email protected] within this period, including your order number and items if available. The model form below is optional. After notification we send a return label and instructions. Customers bear direct return costs for a change of mind. Our label is optional; you may arrange your own return to the address below. Send the goods back within 14 days after notification. Waiting for a label does not restrict your statutory withdrawal rights. You may inspect and try on clothing as in a shop. We may deduct diminished value caused by handling beyond what is necessary to establish its nature, characteristics and functioning. Original packaging and tags help but are not a condition of withdrawal. Keep proof of postage. We refund within 14 days after notification using the original payment method without a refund fee. We may wait for the goods or proof of return, whichever comes first. For full withdrawal we also refund standard outbound delivery, but not extra costs for a more expensive delivery choice. Partial returns refund the returned items. Necessary reasonable return costs for faulty or incorrect goods are paid by us.

Rododendronstraat

Return label cost: Ask for the label rate when requesting your return. You may also choose your own carrier.

Privacy & cookies

Digitalstarter, trading as The Baby Vogue, is the data controller. Contact [email protected]; our business address is below. We process your name, email, delivery address, order lines, payment status and shipping data to fulfil orders, provide support and maintain records, relying on contract, legal obligation and legitimate interests for security and limited business analysis. Stripe processes payment; we do not receive full card details. Necessary data is shared with Railway hosting, Cloudflare security/network services, our email service, CJdropshipping fulfilment and the carrier. Fulfilment may involve transfers outside the EEA; appropriate GDPR safeguards, such as standard contractual clauses, are required. Order and financial records are retained as legally required (generally 7 years for Dutch tax records). Limited visitor statistics and abandoned carts are retained for up to 30 days. Checkout explains storage of entered contact details beforehand and lets you disable it. We do not send marketing or recovery emails without the required consent or another valid legal basis. Functional cookies and local storage support the cart, favourites, language, currency, admin security and checkout. Limited first-party analytics uses a pseudonymous session token; no advertising profiles or precise locations are stored. You can disable analytics below; Do Not Track and Global Privacy Control are respected. No marketing pixels or marketing cookies are built in. Adding them requires prior separate consent, equally easy refusal and withdrawal. Cloudflare may use necessary security cookies. Google Fonts currently loads external fonts and receives technical connection data such as IP addresses. Contact us to request access, correction, deletion, restriction, portability or to object. Legal retention duties may apply. You may complain to the Dutch Data Protection Authority or your local regulator.

Digitalstarter, handelend onder de naam The Baby Vogue KvK: 97546445 Rododendronstraat

[email protected]

Terms and conditions

These terms apply to consumer orders with Digitalstarter, trading as The Baby Vogue (Dutch Chamber of Commerce 97546445). Product features, sizes and prices appear on the product page. Consumer prices are in EUR and include applicable taxes. Delivery costs are shown before placing an order. Check your details and items before placing the order with an obligation to pay. Payments are processed by Stripe using currently active methods. After confirmed payment we email your order confirmation. We deliver to your supplied address in the Netherlands or Belgium. If a price or availability error occurs we contact you to resolve it; your statutory rights remain unaffected. Products must conform to the contract. Report incorrect, damaged or defective items to [email protected] with your order number and a description. A photo can help but does not restrict your rights. We provide the statutory remedy free of charge where applicable, including repair, replacement or a refund. Commercial arrangements do not limit statutory guarantees. Send complaints to our email address. We respond substantively within 14 days or explain why more time is needed. Dutch law applies without depriving you of mandatory consumer protection in your country of residence. Disputes may be brought before the competent court.

Digitalstarter, handelend onder de naam The Baby Vogue KvK: 97546445 Rododendronstraat

[email protected]