Returns & withdrawal

Returns & withdrawal

You may withdraw within 14 days starting the day after you or your nominated recipient (other than the carrier) receives the goods. For an order delivered in parts the period starts after the last item arrives. Notify [email protected] within this period, including your order number and items if available. The model form below is optional. After notification we send a return label and instructions. Customers bear direct return costs for a change of mind. Our label is optional; you may arrange your own return to the address below. Send the goods back within 14 days after notification. Waiting for a label does not restrict your statutory withdrawal rights. You may inspect and try on clothing as in a shop. We may deduct diminished value caused by handling beyond what is necessary to establish its nature, characteristics and functioning. Original packaging and tags help but are not a condition of withdrawal. Keep proof of postage. We refund within 14 days after notification using the original payment method without a refund fee. We may wait for the goods or proof of return, whichever comes first. For full withdrawal we also refund standard outbound delivery, but not extra costs for a more expensive delivery choice. Partial returns refund the returned items. Necessary reasonable return costs for faulty or incorrect goods are paid by us.

Rododendronstraat

Return label cost: To be confirmed before launch

Model withdrawal form

To: Digitalstarter / The Baby Vogue, Rododendronstraat, [email protected] I/We hereby give notice that I/we withdraw from our contract of sale of the following goods: Goods: ____________________ Order number: ____________________ Ordered on / received on: ____________________ Consumer name(s): ____________________ Consumer address: ____________________ Signature (only for paper forms): ____________________ Date: ____________________ Delete as appropriate.