CUSTOMER SERVICE

Shipping & delivery

We deliver to the Netherlands and Belgium. Shipping is €5.95 per order, free when products total €50 or more. It is calculated before payment. Estimated delivery is 5–10 working days after confirmed payment. This is an estimate, not a guaranteed date. We contact you if delivery differs. Tracking follows when available. Items may ship separately from different warehouses at no additional shipping charge. If delayed, we inform you and you may set a reasonable additional delivery period. If delivery still fails you may cancel the contract; statutory exceptions apply for essential agreed delivery dates or refusal to deliver. Risk of loss or damage remains with us until you or your nominated recipient receives the parcel. Contact [email protected] about loss or damage.